Submitted by Dmitri Davydov on Sat, 2012-05-12 09:22.
Posted in: Niche Marketing
If you run a small business, you know good CRM software does miracles. But it also costs you money, which is always an issue for small companies. Here is a small 'lifehack' ('bizhack'?) that you may find useful. Bitrix24.com is a new social intranet startup that offers free CRM software to contractors, solo entrepreneurs and companies that have up to 12 employees. And since it's online, you can have access to it any time.
So what does free CRM from Bitrix24 look like? First, it has a database for all your clients and prospects that are easily sorted by events (phone call or meeting, for instance). Next comes the sales funnel that divides your clients into logical groups - new prospects, first contact, requested quote, scheduled meeting, negotiations and sales (the funnel is 100% customizable by you).
Bitrix24 free CRM is designed for easy interactions with clients. For example, you can send an e-mail to a certain group (like new prospects) as well as import/export any client information (like phone numbers of clients that have been inactive for over 6 month).
But wait, there is more, as they say on the late night television. With this free CRM you can assign rights and roles to your employees, which is really handy when every sales person in the marketing department is responsible only for his or her prospects, while the department supervisor or business owner needs to have access to all data.
If necessary, you can integrate your website with this CRM, so every time a lead is generated on your website, it automatically feeds into Bitrix Free CRM. If you'd like to have more information about features available, see http://www.bitrix24.com/features/crm.php
Once again, the system is 100% free if your company has 12 employees or less, and it's only $99 a month, if your sales force is bigger. And, it should be noted, that free online CRM is only one of the features available - there's also instant messenger, task planner, project manager, scheduler, and other online tools that help your business grow.